It has been a long and busy day. You get home with a nearly dead smartphone battery and finally plug it in, only to find out the thing isn’t charging anymore! It’s normal to freak out for a bit, but don’t lose hope just yet. Here are some quick solutions you can try when you’re having issues with your phone not charging.
Check for damage
Check to ensure that there isn't any damage to the cable or plug. If you notice any damage, stop using the charger immediately.
Try a different cable and plug
Even if there is no obvious physical damage to the cable or the plug, try using a combination of different cables and plugs to eliminate these as a potential problem. To make sure that your cable / plug works, you can also try using it to charge a different device.
Try a different power source
Once you are sure that your cable / plug works, try plugging them in to a different power source. For example, connect the charger to a power socket rather than a laptop or PC.
Power off your device
Shine a torch into the charging port and look inside. If you can see dust or dirt, especially if it is covering the metal charging contacts, the charging port needs cleaning
Try gently blowing into the charging port to remove dust and debris
Please note: do not insert any object into the charging port. This can result in damage to the charging port.
If the charging port is still clogged, take it to a professional to be cleaned
If you see a battery icon, your phone is powered off and is charging. You can restart right away.
If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting.
If you don't see a battery icon or red light after you plug in your phone, the issue could be with your screen.
Tip: Battery icons and lights can vary by phone.