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Better Quality Laptop Batteries & Chargers

If your phone won't charge,try these simple fix

It has been a long and busy day. You get home with a nearly dead smartphone battery and finally plug it in, only to find out the thing isn’t charging anymore! It’s normal to freak out for a bit, but don’t lose hope just yet. Here are some quick solutions you can try when you’re having issues with your phone not charging.

 

Check your charger

The first step is to check to see if the problem is related to your charger or charging cable. 
  • Check for damage

    Check to ensure that there isn't any damage to the cable or plug. If you notice any damage, stop using the charger immediately.

  • Try a different cable and plug

    Even if there is no obvious physical damage to the cable or the plug, try using a combination of different cables and plugs to eliminate these as a potential problem. To make sure that your cable / plug works, you can also try using it to charge a different device.

  • Try a different power source

    Once you are sure that your cable / plug works, try plugging them in to a different power source. For example, connect the charger to a power socket rather than a laptop or PC.

Clean the charging port

One of the most common causes of charging problems is dirt, dust, or debris building up in the charging port. This can prevent the cable from engaging properly with the charging contacts in the port, causing charging problems.
Follow the steps below to clean your charging port:
  • Power off your device

  • Shine a torch into the charging port and look inside. If you can see dust or dirt, especially if it is covering the metal charging contacts, the charging port needs cleaning

  • Try gently blowing into the charging port to remove dust and debris

    Please note: do not insert any object into the charging port. This can result in damage to the charging port.

  • If the charging port is still clogged, take it to a professional to be cleaned

Check for damage

Physical damage such as a cracked screen or case may affect the performance of your device. You should also check your charging port for any signs of damage.
Insert a charging cable into the charging port of your phone. The charging cable should fit snugly into the port and should not feel loose. Using a torch, look inside the charging port to check for any damage.

Troubleshoot your battery charge

Plug in your phone with a working cable, charger, and outlet, then wait one minute.
  • If you see a battery icon, your phone is powered off and is charging. You can restart right away.

  • If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting.

  • If you don't see a battery icon or red light after you plug in your phone, the issue could be with your screen.

Tip: Battery icons and lights can vary by phone.

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