Amazon Enhances Fire TV Accessibility with Dual Audio Feature for Hearing Aid Users

Amazon has unveiled its new Dual Audio feature for Fire TV, allowing users to stream audio through a hearing aid while others in the room enjoy standard sound from the TV’s speakers. This feature, which uses the Audio Streaming for Hearing Aids (ASHA) protocol, will roll out over the coming weeks, starting with the company’s latest Fire TV Omni Mini LED model.
In an official blog post, Amazon highlighted that this is the first time Fire TV customers using ASHA-enabled hearing aids can simultaneously enjoy streaming content with two different audio outputs. This new addition aims to enhance the communal viewing experience by providing a more inclusive and personalized approach to audio.

Expanded ASHA Support for Fire TV Devices

Amazon is also expanding its ASHA support to include all Widex Moment Behind-The-Ear (BTE) and Receiver-In-Canal (RIC) hearing aids. The Dual Audio feature will be available across a range of Fire TV devices, including:

• Fire TV Omni Mini LED Series
• Fire TV Omni QLED Series
• Fire TV Cube
• Fire TV 4-Series
• Fire TV 2-Series
• Fire TV Omni Series

This move ensures that a wide variety of Fire TV users with ASHA-enabled hearing aids can enjoy the same enhanced experience.

Accessibility Improvements in Amazon Packaging

Alongside the new feature, Amazon is making efforts to improve accessibility for all customers, particularly those with visual impairments. The company has introduced QR codes on the latest packaging for devices like Fire TV, Echo, and Kindle, which now feature tactile, raised UV dots to improve discoverability.

When scanned, these QR codes direct users to Amazon.com, providing detailed product information and step-by-step setup instructions. This feature is especially beneficial for customers who are blind or have low vision, as it allows them to find the code by touch, as explained by Amazon’s Maiken Moeller-Hansen in the blog post.

In addition to these accessibility enhancements, Amazon has introduced more eco-friendly packaging for its devices. The new packaging includes 30% more recycled fiber and 60% less ink on average, reflecting the company’s commitment to sustainability.

How to Enable Dual Audio on Fire TV Omni Mini LED

To activate the Dual Audio feature on your Fire TV Omni Mini LED, follow these simple steps:

1. Press and hold the Home button on your remote control.
2. Navigate to Settings → Accessibility.
3. Turn on the Dual Audio feature and pair your compatible hearing aid to start streaming audio.

How to Set Up Your Hearing Aid with Fire TV

To set up your hearing aid with your Fire TV device:

1. Go to Settings → Accessibility.
2. Select the Hearing Aids section.
3. Choose Add Hearing Aids to pair your device and begin streaming audio.

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